CATEGORY: Public Policy Module: Critical Concerns in Governance

Operations Management – Dr.Pawan K. Taneja

Course Access: Lifetime
Course Overview

The purpose of the course is to appraise the
participants with very basic knowledge on quantitative decision-­making tools.
These tools, collectively discussed (with many other tools) under the title of
Operations Research have been largely developed since the World War II. These
techniques, supported by sophisticated software programs, are now routinely
employed to guide and support management decisions in defence, civil society
organisation and business organisations. The course broadly covers
deterministic and stochastic decision models for planning, decision-making,
resource allocation, and control at
a very basic level.
In particular, the courses focuses on system
thinking approach and think structurally about decision problems and
understanding why and how the quantitative techniques are applied in solving them.
The course is designed to equip administrators with a conceptual understanding
of quantitative decision-making tools and the skill to use them effectively in
making managerial decisions. The course is not at all an attempt to make you
master of these techniques or apply these techniques yourself. With the
awareness gained in this stream, you may be able to use these techniques or
direct your subordinates or consultants to work according to these models. The
content is presented in the context of practical administrative situations in various
public services like health care organizations, public sector enterprises,
defence organisations etc. Specifically, following are the course objectives:

familiarize with Management Science Approaches for Effective Decision Making

discuss Operations Research Technique in Decision Making

have an understanding of Project Management Techniques 

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