Three days Orientation Programme on Consumer Protection Act for the Probationers of Indian Postal Service (IPoS) )

Day/Date

Time

Topic

Speaker

Wednesday

03-03-2021

0930-1000

Registration

1000-1030

Briefing
and Experience Sharing

Suresh
Misra

Mamta
Pathania

1030-1115

Inaugural
Session

Shri
Pradipta Kumar Bisoi

Secretary

Department
of Posts

Shri
S.N. Tripathi

Director
General, IIPA

Shri
Pradeep Michael Lal

Director,
RAKNPA

Prof.
Suresh Misra

Dr.
Mamta Pathania

1115-1130

Tea
Break

1130-1300

Consumer
Protection and Welfare : An Overview

Suresh
Misra

1300-1400

Lunch
Break

1400-1530

Consumer
Protection : Education & Empowerment

Mamta
Pathania

1530-1545

Tea
Break

1545-1700

Consumer
Protection : Law & Policy

Sapna
Chadah

1700-1730

Group
Formation & Discussion

Suresh
Misra

Mamta
Pathania

Thursday

04-03-2021

1000-1115

Postal
& Courier Services

Prem
Lata

1115-1130

Tea
Break

1130-1300

Misleading
Advertisements and Consumer

Amit
Singh

1300-1400

Lunch
Break

1400-1530

Insurance
& Consumer

O.P.
Arora

1530-1545

Tea
Break

1545-1700

Redressal
of Consumer Grievances – Role of NCH

Deepika
Sur

1700-1730

Group
Work

Suresh
Misra

Mamta
Pathania

Friday

05-03-2021

1000-1115

Food
Safety and Consumer

Mamta
Prajapati

1115-1130

Tea
Break

1130-1300

E-Commerce
and Cyber Security

Mamta
Pathania

1300-1400

Lunch
Break

1400-1530

Group
Presentation

Suresh
Misra

Mamta
Pathania

1530-1545

Tea
Break

1545-1700

Valedictory
Session

Suresh
Misra

Mamta
Pathania